1.1. These terms and conditions apply to the entire contents of the website www.xploreo.com. Please read these terms carefully before using the Website. Using the Website indicates that you accept these terms regardless of whether or not you choose to book with us. If you do not accept these terms, do not use the Website. For the purposes of these terms, the “Services” means the online business solution that facilitates language tutors, homestay families, non-profits, companies and customers in arranging tutorials, accommodation, volunteering programs and internships.
1.2. We reserve the right to change or modify portions of these Terms of Service atany time. All changes will be posted on this page and the date these terms were lastrevised will be visible at the top of the page.
2.1. Xploreo, Inc. owns and controls all the copyright and other intellectual property rights in our website and the material of our website.
2.2. All the intellectual property and copyrights as well as the material on our website are reserved.
3. Use of website
3.1. You can download and print pages from our website for your personal use with the following exceptions:
You should not modify any of the contents or graphics on the Website;
You should not use any of the graphics separately from the text;
All copies should contain Xploreo’s copyright and trade mark notices as well as this permission notice.
3.2. You may not attempt to gain unauthorized access to any part of the Website by hacking or any other illegitimate means.
3.3. You may not trace or seek to trace any information on another user or visitor of the Website, including any account that is not owned by you.
3.4. Where we request your personal information, you will provide us with true, current and complete information.
4. Collecting Information
4.1. We receive and store any information you enter on our websites or give us in any other way. We collect two types of information from you. Personal Information is information that identifies you personally, such as your first and last name, email address, telephone number, postal and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date). We also collect Other Information that does not identify you personally, such as gender, country of residence and other demographic information.
5.1. Cookies are pieces of information that are stored by your web browser on your computer’s hard disk, for record-keeping purposes. Cookies in and of themselves only identify your computer; they do not personally identify you.
5.3. We also may record your password in a cookie if you checked the box for saving this password for this website. Please note that member IDs, passwords, and any other account-related data included in such cookies are encrypted for security purposes.
6. Use of personal information
6.1. Personal information provided to Xploreo can be used for the following purposes:
For registration and to manage your account, including to allow your access to and use of our site; to communicate with you in general, including to provide information about Xploreo.
To provide you with the information you request about our products
To send you email marketing messages and information
To enable customers and providers to fulfill bookings
To confirm your purchases
To ensure you are correctly billed
To enable us to publish content you submit to us
To measure and track demographic details about our customers
To target content on our website to more closely match your interests and otherwisecustomize your experience with Xploreo, including customizing the ads shown to you
To target the appropriate content for email marketing messages to better match your interests
To respond to your questions and comments
To measure interest in and improve our products, services, websites and Applications
To notify you about offers and products or services available from us or our partners that may be of interest to you
To solicit information from you, including through surveys
To resolve disputes or troubleshoot problems
To prevent potentially prohibited or illegal activities
To tailor our products and services to suit your personal interests and the manner in which visitors use our sites, applications and social media assets
To operate, evaluate and improve our business and the products and services we offer
To analyze and enhance our marketing communications and strategies (including byidentifying when emails sent to you have been received and read)
To analyze trends and statistics regarding visitors' use of our sites, mobile applications and social media assets, and the purchases visitors make on our sites
To protect against and prevent fraud, unauthorized transactions, claims and other liabilities, and manage risk exposure, including by identifying potential hackers and other unauthorized users
We will provide you with choices regarding the use and disclosure of your Personal
Information for marketing purposes.
7. Accounts and registration
7.1. To be eligible for an account on our website, you must be at least 18 years of age
7.2. You may create an account on our website by completing the submission form.
7.3. You must not allow anyone else to use your account to access the website.
7.4. You must notify Xploreo, Inc. in writing if you become aware of unauthorized use of your account.
7.5. Xploreo can only put you in touch with providers and not help you get a visa.
8. Rules on your content
8.1. Your content must not be illegal, must not infringe another person’s legal rights.
8.2. Your content and the use of your content by us must not:
Be obscene or indecent;
Infringe any moral right, copyright, intellectual property;
Constitute an incitement to commit a crime, nor instructions for the commission of a crime;
Be offensive, threatening, abusive, harassing
8.3. The content visible on our website must not contain contact details of the user (phone number, email address, social media addresses etc.), nor the name of the companies or non-profit organisations the users represent. These will be disclosed only after a participant books your program through Xploreo.
9. Limited warranties
9.1. We do not warranty for:
The accuracy or completeness of the content published on our website;
That the services of our website or the website itself will always remain available
9.2. We reserve the right to discontinue or change any services our website might provide, without notice and you will not be entitled to any compensation upon the said discontinuance.
10. Breach of terms and conditions
10.1. If you breach these terms and conditions or if we suspect that you did so in any way, we may:
Send you formal warnings;
Suspend you from the website temporarily;
Prohibit your access to the website permanently;
Block computers which use your IP address from accessing our website;
Contact your internet service providers and request that they block your accessto our website;
Commence legal action against you
Suspend or delete your account.
10.2. If we suspend your account, you must not take any action to circumvent such suspension, including without limitation creating and/or using a different account.
11.1. For internships, Xploreo charges a placement fee of $185.
11.2. For volunteering, Xploreo charges a placement fee of $185.
11.3. Xploreo takes 9.85% commission from homestay fee.
11.4. Xploreo takes 18.85% commission from tutorial fee.
11.5. As a traveller paying for language tutorials, you need to pay for at least 5 hours/lessons. Should you need a refund after, please refer to our refund policies.
- Our details
12.1. This website is owned and operated by Xploreo, Inc.
12.2. Xploreo, Inc. is registered in Delaware, US under registration number 81-3337553 and our registered office is at 1209 Orange Street, Wilmington, DE 19801, New Castle County.
12.3. Our principal place of business is at 1209 Orange Street, Wilmington, DE 19801, New Castle County
12.4. You can contact us:
Using our website’s chat widget
Via email at [email protected]
Via telephone at: +1 347-709- 9942